Director of Experience Design

All Positions

Useagility is a dynamic team of UX strategists, designers, and developers who deliver the human-centered strategy, design, and development solutions clients need to compete in a world of digital transformation.

We are seeking an experienced UX professional to join our team and lead the UX Practice.

Does this sound like you?

You are creative, passionate about design and dedicated to making the complicated feel simple. You have been or are ready to lead others through this process by expertly facilitating collaborative design sessions, planning and leading varied project plans and leading clients and teammates toward delivering digital design solutions. You are innovative, curious and experimental and always thinking about the human at the end of the digital line. You are passionate about accessibility, efficiency, growing and nurturing a talented team and collaboratively creating the best possible user experience based using the UX research methodologies and standards.

Job Description

The ideal candidate will:

  • Lead, manage, or provide senior experience design leadership on client engagements while ensuring on-time and on-budget, quality outcomes
  • Quickly get up-to-speed on clients’ business’ and complexities in a variety of industries including, but not limited to, transportation, finance, non-profit, education & eLearning, healthcare, professional and business solutions and construction & agriculture
  • Lead or collaborate with user experience strategists, designers, contractors, project management, developers and clients throughout a project lifecycle
  • Build and maintain strong relationships with senior management level of clients and clearly present your rationale to those people
  • Plan and expertly facilitate collaborative design workshops with clients
  • Select and utilize appropriate UX methodologies for a project such as, but not limited to, one-on-one user and stakeholder interviews, heuristic evaluations, content/IA analysis, usability testing, collaborative workshops and other user testing strategies
  • Provide mentorship and coaching to other team members in this area of expertise
  • Contribute to process improvement and idea generation within Useagility business practice area
  • Actively participate in the business development process to convey Useagility’s value to prospective customers as well as help understand and align goals to create clear client bids and proposals
  • Demonstrate a mastery of a given subject area by interpreting trends, identifying opportunities for the company, and collaborating with a wide cross section of internal employees on best practices
  • Participate in the UX community to further the expertise of yourself and the company

Qualifications

  • 8+ years relevant experience user experience design roles
  • In-depth understanding of current trends in experience design, including research-based design, lean approaches, responsive processes, etc.
  • Expert understanding of experience design best practices and principles such as, but not limited to, accessibility, performance and usability considerations
  • Familiarity with designing within a rapid iterative process, including various ways to prototype ideas for client approval
  • Ability to explain and articulate the connection from research to design decisions through storytelling and effective client presentations
  • Interest in and ability to smoothly facilitate client meetings and collaborative working sessions
  • Highly collaborative and eager to participate, able to effectively manage both yours and other’s time alongside project deadlines
  • Strong verbal and written communication skills
  • Ability to manage ambiguity, work autonomously, and multi-task in an agile environment
  • Comfortable working with ambiguity and wherewithal to help create clear paths forward
  • Keen understanding of how to work in a professional services environment that focuses on providing value for clients

Education

  • Bachelor’s degree or equivalent
  • Masters’ degree in relevant area not required, but preferred

To Apply

Submit a cover letter detailing your interest in this position along with a resume detailing relevant experience and a link to your portfolio with work samples showcasing UX expertise, creativity and depth of thought using the form to the right.

Apply Now