What We Do
We collaborate with our clients to design and build products and experiences that drive business growth and innovation.
Our Services
Each Useagility engagement begins with tailored research to deeply understand your business and your users. Our team uses these insights to shape your product experience to work well for users and deliver results for your business.
Research
Using a variety of immersive research methods, we will help you understand your users’ behaviors, motivations, and needs so we can design and develop a successful human-centered solution. We can also help you validate new product ideas and product enhancements before you invest in developing them.
Research Capabilities
- User Research
- Contextual Inquiry
- Consumer Insights
- Usability Analysis
- Usability Testing
- Heuristic Evaluation
- Expert UX Review
- Persona Development
- Workflow Analysis
Featured Capabilities
User Research
Eliminate guesswork with a deeper understanding of how users think. We conduct research with key internal and external user groups to understand (rather than assume) their goals. Through interviews, workshops, and other research methodologies, this critical research lays the foundation for a human-centered design approach.
Contextual Inquiry
Identify the gaps between your products, services, and processes and your users’ goals. We observe, shadow, and interview users to uncover opportunities for improvement and innovation.
Usability Testing
Ensure what you build will meet customer needs and work the way users expect before you invest in development. We conduct user tests to understand how users interact with existing products, product concepts, and services.
Expert UX Review
Get a fresh perspective on your product and identify opportunities that might be missed by someone closer to the product. Whether we’re looking at it from the user’s point of view or evaluating it for compliance with a set of defined heuristics, our unbiased viewpoint allows us to uncover potential usability issues and opportunities for design improvements.
Strategy
By focusing our strategy on the intersection of business goals, user needs, and technical capabilities, we will help you identify solutions that harness untapped opportunities and unlock innovations to propel your business forward.
Strategy Capabilities
- Digital Business Strategy
- Product Strategy & Visioning
- Product Management Consulting
- Product Strategy
- User Experience Strategy
- Experience Design Strategy
- Technology Strategy
- Process Improvements
- Change Management Consulting
Featured Capabilities
Digital Business Strategy
Reap the benefits of aligning your digital strategy with your business goals. Leveraging the insights derived from our research and discovery we will map organizational goals to related activities and shape a digital business roadmap that creates differential value.
Product Strategy & Visioning
Establish a clear vision for your product’s future. Informed by market and user research and guided by your digital business strategy, we will assess the current state of your product and help you define or refine the target state product vision.
Product Management Consulting
Transform your product strategy and vision into reality while ensuring it meets market needs. Using design thinking and agile practices, we will guide you through the adoption of an adaptable product management framework and product development approach that fits your organization.
User Experience Strategy
Design feasible digital and non-digital experiences that meet and exceed users expectations. Our approach is rooted in goal-directed design, and we aim to understand users, identify business goals, and account for technology considerations throughout the experience.
Design
Driven by the touchpoints between your users, your team, and the products that create your brand in the mind of your audience, we use goal-directed design to craft experiences that delight users.
Design Capabilities
- Service Design
- Concept Design
- Interaction Design
- Information Architecture
- Wireframing
- Visual Design
- Accessibility Design
- Data Visualization
Featured Capabilities
Service Design
Design compelling end-to-end experiences that span digital and physical spaces and human interactions. From understanding the current state of how people interact with your systems to prioritizing improvements and planning for rollout, we can help your business improve your customer experience.
Concept Design
Great design welcomes your users to their experience, guiding them and helping them meet their goals quickly and easily. We prototype the big ideas that emerge from our research and strategy discussions, then test those concepts with users to validate and refine the approach before we get into the details.
Interaction Design
Guide your users through their “happy path” with effective interaction design. Our skilled interaction designers leverage their understanding of your users’ goals to define how your users will interface with your product or system, mitigating potential errors and creating a seamless user experience.
Information Architecture
Enable your users to easily understand where they are, what they’ve found, what’s around, and what to expect. We’ll work with you to design an effective information architecture that reflects the interconnected nature of users, content, and context within a cohesive bigger picture.
Development
Our custom software development solutions are tailored to address your unique business, transforming conceptual designs and technical architecture into digital reality. From developing new products to modernizing existing technology, we specialize in open source frameworks enhanced with custom code to help clients get their products to market quickly and efficiently, without having an “out of the box” look and feel.
Development Capabilities
- Functional Architecture
- Technical Architecture
- Accessibility Compliance
- Application Architecture & Integration
- Full-stack Development (PHP, .NET, JS, HTML5/CSS)
- Native Mobile
- Systems Integration
- Quality Assurance
Featured Capabilities
Technical Architecture
Ensure that your technology solution balances complexity with flexibility to minimize the impact and cost of change. We design software and infrastructure that fulfill requirements with resilient, adaptable, and maintainable architectures.
Full-Stack Development
Design and develop websites, digital applications, and business systems from start to finish. We customize combinations of modern tools, frameworks, and programming languages to create bespoke technology solutions from the front-end (client side) to the back-end (server side), including database development.
Applications Integration
Integrate data sources, streamline business processes, and optimize the end-to-end user experience. We link together disparate, disconnected systems and software applications to deliver overarching functionality.
Quality Assurance
Deploy with confidence, knowing your technology solution meets defined quality standards, and your acceptance criteria, in both form and function. Our mature development and QA practices ensure that the software product meets the requirements that were defined during discovery, analysis, and design.