If you're not planning and researching, you're hoping and guessing.
We offer three primary service areas:
Usability Evaluation or Customer Discovery
An independent POV for any phase of your product lifecycle or customer journey.
We’re designers that research. We think good research is the key ingredient to organizational alignment and that any time is the right time to test a business hypothesis. Learning never hurt anyone. Our goal is to help you develop keen insights that immediately inform your business strategy and help you shape the reality of what’s to come.
A. Usability Evaluation
- Heuristic Evaluation
- Usability Tests (Moderated or Remote)
- WCAG & ADA Compliance Reports
- Competitor Analysis
- Impression Testing
B. Customer Discovery
- Customer POV (Retail Ergonomics)
- Product Testing
- Stakeholder and Customer Interviews
- Ethnographic Field Research
- User Interviews
- Focus Groups
- Guerilla Research
2. Plan and Align
USEAGILITY Solution Manifesto
A comprehensive project charter designed with emphasis on sound early-stage decision making.
Our solution manifesto service is inspired by "Write The Docs"— it's all the rudimentary, simple-feeling tasks too many projects rush through or skip entirely. Technology initiatives fail when underlying alignment and knowledge-gap issues aren't addressed early on. We’ll help you prevent these mistakes by fully charting the course for your project.
Human-centered design services for when you're ready to build something new.
Participatory design involves actively engaging end-users (and stakeholders) in the design process, resulting in more user-friendly and effective products. By involving diverse perspectives and ideas in the design process, we can better ensures that the solution you build meets the needs of both your customers and your business.
Are you hoping and guessing or researching and planning?
We'll demonstrate our planning and alignment methods in our first meeting and give you a project brief at no charge.