The country is in the midst of a civil rights fight that has been growing at too slow a speed as Black, Indigenous, People of Color (BIPOC) individuals are treated unfairly, discriminated against, and harmed by those meant to protect.
UNCOVERING DESIGN BIAS
Design can have a profound impact on social change, both positive and negative. As a UX and technology company, we recognize that our work can contribute to the perpetuation of racial bias, whether we intend to or not. At Useagility, we strive to advocate for the user and use a human-centered approach in all aspects of our work. However, we know that even with the best intentions, unconscious bias can creep in, and there is always room to improve.
One way we’re trying to educate ourselves is to examine bias within our own industry. By understanding where bias exists, we can better train ourselves to uncover and work to overcome our own unconscious biases.
Here are some examples where bias in the design process has failed to adequately solve for inclusivity:
FAILING TO RECOGNIZE DARK SKIN TONE IN DESIGN
There are several instances where technology has failed to recognize and respond consistently to darker skin tones. Wearable fitness trackers such as Fitbit and Apple Watch have been known to not properly work on dark or tattooed skin and AI for self-driving cars has issues recognizing Black individuals as pedestrians. The way these tools are programmed and built, are not designed to accommodate for marginalized populations.